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Time Place Person analysis

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Characteristics of a good Action in an AoF

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5 Whys approach to root cause identification

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Approaches to identify the root cause

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Fishbone approach to root cause identification

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Action oriented Feedback [AoF]

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Characteristics of a good observation in an AoF

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Components/ Structure of AoF

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Acting based on the results of a PDSA

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Studying the outputs of the PDSA

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